Our Guarantee
At green bean we are committed to providing quality products and excellent service. We offer a 100% guarantee. If for any reason you are not satisfied with your purchases please return them within 14 days clean and unworn with the tags attached and we will give you a full refund or exchange on the purchase price, no questions asked!
All Goods returned will be at the expense of the customer, however if the product is faulty we will be happy to refund or credit the cost of freight.
Sales support
We pride ourselves on our amazing sales support. Please contact us or phone our office 04 475-8226 for any assistance you may require.
On-line Shopping
At Green Bean Kids we want your shopping experience to be easy and enjoyable! To view the collection simply use the left hand menu to select a category.
There are 5 different categories:
Newborn, Boys 0-3 years, Girls 0-3 years, Unisex and Accessories.
Click on a category and start shopping. To view the detailed description click on the thumbnail. Zoom the image to see the item in detail. To purchase products simply click on the size and colour you require and add to your shopping cart and continue shopping. Your order will be collated at check out.
Website security
We do not store or record any credit card information at any stage of the transaction process. The credit card details you enter are encrypted using 128bit encryption technology. Credit card information is processes on a SSL (Secure Sockets Layer), which is a method of ensuring that information submitted through the website is secure and can not be accessed by unauthorised users.
Privacy Policy
At Green Bean Kids we do not share any information about you with any third party. the details you provide to us are strictly kept confidential. Customer transactions and log-in details are stored to enable us to respond to queries about you order. Monthly you will receive a e-newsetter informing you of new products, promotions and news updates. If you no longer wish to receive email news simply click on the email button unregistered.
Delivery New Zealand Customers
Your order will be sent out via New Zealand Courier Post and is able to be tracked and traced. If you require a tracking number please contact us and we will email you a number.The standard charge for delivery is $6.00. Following receipt please allow 5 working days for delivery of your order. Your order can be delivered to a rural address but not P.O Box numbers.
Australia
Our standard delivery for Australia is $10.00. Please allow 5-10 working days for your order to arrive. You will be charged in New Zealand dollars on your credit card.
Overseas Customers
Please note international customers are responsible for duty and all legal requirements associated with ordering from Green Bean Kids Ltd.
Your orders will be sent via New Zealand post, the charge will be calculated at check out.
Payment Terms
We accept major credit cards, Visa and MasterCard.
Payments can also be made by cheque or via Internet banking. Email us or fax with what you would like to purchase and we will send you a receipt.
Fax: +64 4 4758216
Please make your cheque out to:
Green Bean Kids Ltd
P.O Box 28052
Kelburn
6030
Wellington
All transactions will be charged to the value of your purchase in New Zealand dollars.
For customers outside New Zealand the currency converter is useful to determine the amount in New Zealand dollars. The currency converter is located in the detailed description of each item. Please be aware that the exact conversion rate will ultimately be determined by your bank.
